Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Twisted Jewels and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Twisted Jewels believes that customer conduct violates applicable law or is harmful to the interests of Twisted Jewels and its subsidiaries.



  • Privacy Policy
  • Twisted Jewels use of personal information that you may submit to Twisted Jewels through this Web site is governed by the Twisted Jewels Privacy Policy.



  • Shipping & Delivery
  • At this time, Twisted Jewels ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Twisted Jewels ships merchandise to Canada, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Twisted Jewels is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Twisted Jewels reserves the right to change its payment procedures at any time without prior notice to you. Twisted Jewels offers a 100% guarantee on all of our items! If you are not completely satisfied with your purchase, please let us know. Please send us an email to Sales@TwistedJewels.com if you need to return or exchange and item. Returns or exchanges will be accepted within 30 days. All returns must be well packaged and undamaged. There will be a 10% or $2 restocking fee, whichever is greater, on all returns and exchanges.

     

    Receiving Address for Returns and Exchanges:

    Twisted Jewels

    PO Box 11483

    Olympia, WA 98508